| Module | Problem Description | Publication Date | Summary | Workaround | Steps to reproduce |
| Assignments | When 2 or more rubrics are attached to an assignment the decisive grading rubric has to be selected again manually for each submission for each student | Dec 12 2024 | When there are 2 or more rubrics attached to an assignment it was possible to set which of the rubrics would be the decisive grading rubric. Now there's a bug where you have to select which rubric is the decisive grading rubric for each submission for each student manually. The rubric chosen has to match the rubric that has been set as the grading rubric when the assignment was created. If this rubric does not match the student will not be able to see the grade. | For newly created assignments this is not a problem since a teacher must indicate the grading rubric and there is no link to the previous grading rubric. | This occurs with assignments that have multiple rubrics attached to them and thus also the assignments which have the 4-eye principle where a rubric must be completed by multiple teachers. The instructor has to indicate in each assessment of each student under the rubric which grading rubric applies to this assignment. It has to match the rubric that was set when the assignment was created. |
| Assignments | When opening an assignment via inline activities (Content) the assignment does not load properly | Nov 26 2024 | When students click on an assignment via inline activities (Content), the page remains white and no content is loaded. | Students can open the relevant assignment via Course Tools —> Assignments (instead of going to assignment via content) | Student opens an assignment via Content and sees a white screen. |
| Pulse Mobile App | Having to login every time you open a content item within the Pulse App | Sep 3 2024 | When you want to go to the content of a course, the app keeps asking you to log in again when accessing a content item from the menu. | Until this problem is fixed, we recommend accessing Brightspace on your mobile / tablet via the browser. Brightspace is supported on tablets and mobile devices with the browsers: Chrome, Edge, Firefox and Safari. | Open the Pulse app on your mobile device, login and access a course. When opening a menu item you are taken to the login screen again. This keeps happening everytime you open a new content item. |
| Assignments | When submitting an assignment via inline activities (Content) the Add a File button does not work properly. | May 8 2024 | Students are not able to use the Add a File button when submitting an assignment via content > unit > assignment. | Below the Add a File button it is possible to drop the file or to click for browsing the file. By doing so the student is still able to submit an assignment. | Student goes to the assignment via content > unit > assignment. Clicks on the Add a File button |
| Quizzes | Unable to start the quiz attempt due to the chosen language. | Apr 22 2024 | The Start Quiz button is grayed out. The student is not able to start the quiz. | The student changes the langue pack into English. | The quiz has unlimited attempts and the student has the language pack set to Dutch or German. |
| Turnitin | Submitted file keeps processing | Jan 16 2024 | When the lecturer opens the Turnitin assignment, there may be sporadic instances when a student's submission in .docx is not processed properly. You can see this by looking up the student in question and viewing the result in the Similarty column. Here you see: Processing… This is a known issue that the vendor is currently working to resolve. |
Delete the submitted file stuck in processing and let the student in question save the .docx as a PDF file and submit again. |
1. Submit a .docx file in a Turnitin assignment 2. Very occasionally the file might be stuck processing 3. Lecturer deletes this submission 4. Save the .docx as a PDF file and submit again 5. The Similarity result and report should be available now |
| Notifications | Rubric evaluation saved as Draft results in Alert and email to student | Aug 31 2023 | In the 20.23.02 release in the Assignment evaluation tool, when a rubric within a submission is filled in by the teacher and then saved as draft, the student will get a notification and email that feedback is updated. However, if the submission is saved as draft and the rubric is not published yet, so the student does not see anything, the student received a notification about feedback. This is not the expected behavior. The student should not receive a notification that the feedback is updated, even if the evaluation has been saved as draft. | None | 1. The student notification email should be turned on for assignments. 2. Let a student submit something in an assignment. 3. Let the teacher review the submission and fill in a rubric 4. Save as draft 5. The student receives a notification and email. |
| Assignments | Unable to retract evaluated assignment submission when the rubric attached is large (more than 100 criteria) | Jul 13 2023 | In the 20.23.06 release, in the Assignment evaluation tool, it was found that when using a very large rubric (>100 criteria), the instructor was unable to retract the published evaluation. There is a workaround available, please see the workaround section.In the 20.23.06 release, in the Assignment evaluation tool, it was found that when using a very large rubric (>100 criteria), the instructor was unable to retract the published evaluation. | If you change/alter 1 criterion on the rubric and then retract it, it works. | 1. Associate a large rubric with an assignment: 2. Submitted the assignment as a Student. 3. Evaluated each of the 100+ rubric criteria in the submission. (It took a few seconds to publish). 4. Clicked "Back to Submissions" Opened the student submission again and clicked on the "Retract" button. ** The button shows "Retracting," and the page is grayed out. Needed to refresh the page to be able to click on any button again. After the refresh, it shows the feedback has not been retracted. |
Known Issues
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