The Bright support assistant is a help tool integrated directly into Brightspace. It provides immediate access to help documentation without needing to open another browser tab or window. The assistant offers support articles based on the user's role at the organization level and the market segment associated with the organization. It can help users find relevant resources, complete tasks, and access step-by-step guides and video tutorials within the product. The assistant is available in multiple languages, including English, French, Spanish, and Portuguese.

You can find Bright in the bottom right of your Brightspace page. The icon looks like this:

After opening the chatbot, you can type your question or record it by clicking on the microphone. Make sure to give the chatbot a clear prompt and avoid using only search terms. If your question is not answered properly, you can always click on "Contact Support" so the Brightspace Help Desk can assist you personally.

To make user enrollment easier, the Brightspace contact person of your  school can use an enrollment form. Within the form, you can make several choices depending on what you want to enroll users in.  After making a choice, a step-by-step guide is displayed to fill out the form correctly. You can find the form here.

Turnitin is now integrated into the Brightspace assignment workflow through a new integration, improving the plagiarism checking process. This enhances user convenience as there is no longer a need to create a separate assignment for plagiarism checks.

Benefits:

• Streamlined Workflow: Plagiarism checks are now part of the Brightspace assignment process.
• Time-Saving: No need to create additional assignments for plagiarism detection.
• Enhanced User Experience: Simplified process for both instructors and students.
• Immediate Access: Direct access to plagiarism reports within Brightspace.

For more information click here.