It may be the case that you haven’t recorded the feedback/up/forward you received quite correctly, and that the coach (‘feedback provider’) tells you that you need to change this.
If the reviewer requests changes, you will receive a notification at the top of your eJournal notifications (1) and, if you have set this up, an email (2).
The email is sent from [email protected]. As this is regarded as an external system, the images may not be displayed, as is the case below. You will, however, see the View request-button (2). Click on it to see which change(s) are being requested.
The product for which you recorded the feedback/up/forward will then open, and on the right-hand side you will see the feedback you recorded.
- Read the message from the person who provided the feedback to see what changes you need to make to the feedback you recorded.
- Make the requested changes in one or more of the feedback fields.
- When you’re ready, click Next at the bottom and then Send for Approval.
The coach will then review it again. Once the coach approved the feedback, you will find it in your Feedback overview on your Dashboard page.
