Create and manage personal folders
Folders let you organize your personal My Media library. You can create folders, build nested structures, and move your media into them for easier access and management. Your folders are private and visible only to you.
You'll see a My folders section at the top left of your My Media page. You will also see a Unfiled media folder. This shows all media items not yet placed inside any folder. As you organize your media into folders, those items will no longer appear in Unfiled media.
Create a folder
- Go to My Media
- To the right of the My folders section, click the add icon [+]
- The Create folder window opens. Enter a name.
- In the Choose Location section: Select where you'd like to place the new folder by choosing a location from the list. The My Folder location is your top-level folder.
- Click Create
A confirmation message displays and your new folder appears in your My folders section.
Repeat these steps to create more folders.
Each user can create up to 500 folders (including subfolders)
Add media to a folder
Option 1: Drag and drop
In My Media, drag and drop one or multiple selected items into the folder.
Option 2: Use the three-dot menu
- Select the items using the checkboxes
- Click the More actions menu at the top of the page and select Add to folders. The add to / Remove from folders' window opens.
- Choose your folder(s) and click Update.
You can save one media item in multiple folders of desired.
Remove media from a folder
Single item
- Click the three-dot menu to the far right of the item.
- From the menu, select Remove from this folder.
- A confirmation message displays. Click Remove to confirm.
For multiple items
- Use the checkboxes to select multiple items.
- Click the More actions menu at the top and select Remove from this folder
- A confirmation message displays. Click Remove to confirm. The items are removed from the folder(s).
Delete a folder
Deleting a folder also deletes any subfolders inside it, but your media remain safe - its moved back to Unfiled media or to the parent folder, if applicable.
- In the My Folders section, find the folder you want to delete and click on it.
- At the top left of the page, you'll see the folders location displayed as a navigation path (showing where you are inside your folder structure).This helps you confirm which folder you're working in.
- Next to the folder name in this path, click the three-dot menu and select Delete folder.
Update a folder
You can rename a folder or move it to a different location in your folder structure.When you move a folder, all its subfolders and media move with it.
- In the My Folders section, select the folder you want to update.
- At the top of the page, you'll see the folders location displayed as a navigation path (showing where you are in your folder structure).
- Next to the folder name in this path, click the three-dot menu and select Update folder.
- In the Update folder window you can rename the folder, and / or move it to a different location.
- Click Update
Search in folders
Use the search bar at the top of My Media to find media within the folder you've opened. All the usual filters, like media type, owner, etc. still work, and apply to the selected folder (and its subfolders).



