Student support varies per academy. You can ask your questions at the student desk of your academy.
Do you have a question about the manuals? Then send an email to [email protected] .
Is there a Brightspace helpdesk for students?
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Students - English
Welcome to Brightspace 11
- How do I access Brightspace?
- Which notifications can I turn on and off and how do I link notifications to my e-mail?
- How do I set up to receive an email when a deadline is approaching?
- How do I add a course to my homepage?
- How do I change my profile picture?
- How do I contact the Brightspace Support Team?
- How do I use pronouns on Brightspace?
- How do I navigate within Brightspace?
- How do I access my courses?
- How do I set my clock as a 24 hour clock (instead of 12 hour)?
- What is Screensteps?
Access courses 7
- How does clicking away and putting back Announcements work?
- Does Brightspace work in all browsers?
- Why are some courses grayed out?
- Why can't I see all the content of a course?
- What are the different stages of your courses?
- How can I see who participates in my course?
- When do I get access to Brightspace and my courses?
Assignments 10
- How do I view a rubric that the teacher uses to grade an assignment?
- How do Assignments work?
- How do I submit a (group)assignment?
- How do I submit a video assignment?
- Where can I find my submitted assignments?
- How do I resubmit an assignment?
- Assignments - Troubleshooting for Students
- How do I hand in a Turnitin Assignment?
- How do I hand in an assignment if I get an error?
- Confirmation email after assignment submission not sent
Feedback and assessment: Assignments, Quizzes and Discussions 4
Feedback and assessment: Grades and awards 2
Calendar 4
Checklists 1
Discussions 6
Groups 5
Quizzes and Surveys 1
Kaltura 10
- How do I add a video to Kaltura?
- How does Kaltura work?
- How do I edit a video in Kaltura?
- How can I download an uploaded video?
- How do I share a video with others?
- How do I make a screen recording with Kaltura Capture?
- Media Stitching
- How do I submit a video assignment?
- Requesting subtitles / transcription
- How do I add videos to the Course Gallery?
Frequently asked questions 13
- What can students download?
- Where can I request a missing manual or guide?
- Can I report a bug or an error in the system somewhere?
- Can I receive Brightspace notifications per email?
- How can I send messages to other students through Brightspace?
- What is the policy regarding grades in Brightspace?
- What is the best name for my file?
- Will the old material in Blackboard remain available?
- Is there a Brightspace helpdesk for students?
- To whom is my name visible (teachers, fellow students)?
- How can I send messages to my teacher via Brightspace?
- What is the Pulse-app?
- How do I use the Pulse app?